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Common Questions
How does the 14-day free trial work?
All Kajabi plans start with a 14-day free trial. During your trial, you’ll have full access to everything that’s included in the plan you selected. If you cancel within 14 days of signing up you won’t be charged a thing.
Can I change my plan later on?
Absolutely. You can upgrade or downgrade your plan at any time.
Is there a 30-day money back guarantee?
Yes! If you cancel your subscription within 30 days of your first payment, and you would like a refund, please contact support and we will happily issue you a refund.
What happens if I want to cancel?
No worries, there are no long-term commitments or complicated contracts. If you decide that Kajabi isn't right for you, you can easily cancel your account from your dashboard at any time.
Can I use my own domain?
Yes. You can use a custom domain. If you don't have a domain, we'll provide you with a free mykajabi.com (yourdomain.mykajabi.com) domain name.
Do I need a web hosting account?
No. All Kajabi plans include secure, unlimited hosting for your digital content. Kajabi uses the best servers and networks to ensure your site is reliable and fast.
Are there any transaction fees?
When you sell your products using the built-in payments in Kajabi, we don’t charge you a transaction fee. You can keep all the money you charge for your products aside from the standard Stripe merchant processing fee of 2.9% + 30 cents per transaction.
“All the tools that Kajabi has given to me right at my finger tips has made it so easy for me to take an idea from concept to an actual product that I can deliver to so many people.”
Tiffany Bymaster
